Place to buy our products
1. Frozen Foods zone in all leading Hypermarkets and Supermarkets in Thailand included Tesco Lotus, Big C Supercenter, Tops Supermarket, Tops Market, Home Fresh Mart, Gourmet Market, Villa Market, etc.
2. Contact directly to our Sales Representative, If you have never contact any sales representative please dial 02-745-6240 ext. 300
3. Surapon Foods Domesic Sales Offices
3.1 Theparak Branch, Tel. 02-358-3038-54 Ext. 230 Fax. 02-754-6411
3.2 Sathorn Branch, Tel. 02-678-6182 Fax. 02-678-6182
3.3 Pattaya Branch, Tel. 038-371-207 Fax. 038-371-206
Time and date of service
|Bangkok Metropolis and Suburbs||Up-country|
|Time and date of service|| Monday-Friday
8:00 – 18:00 h.
(Order 1 day in advance before 18:00 h.)
8:00 – 18:00 h.
|Time and date of delivery||1 day after order.||According to Company’s delivery schedule.|
Steps of product order can be done through these 4 means:
1. Sales Representative
Remark: If you have never contact any sales representative, please dial 02-7456270-7 ext. 100 or
2. EDI System
Electronic Data Interchange (EDI) for retailer.
3. Telephone: 02-7456270-1 ต่อ ext. 100,104,300
4. Fax: 02-7456272
Terms of order
|Bangkok Metropolis and suburbs||Up-country|
|Minimum value per order||3,000 baht or more||5,000 baht or more|
|Type of order||Full box order||Full box order|
|Remark||The company reserves its right not to accept any sales return for any reason, except for only defection from production and delivery.|
Microwave and refrigerator is available for service. Customers can get more details from their sales representative or contact 02-7456270 ext. 300.
Malfunction of microwave or refrigerator case
• For area within Bangkok metropolis, please contact 02-7456270 ext. 300 or sales representative. The changing of the malfunctioning appliance would be done in 24 hours for normal workday. If it is the company’s holiday, the service would be done the day after.
• For up-country, please contact 02-7456270 ext. 300 or sales representative.
In case of raising complaint
Any complaints on products or services, please contact customer support tel. 02- 7456270 ext. 131 or E-mail: firstname.lastname@example.org